High Performance Audio Solutions
Updated May 3rd, 2023
Terms and Conditions:
products are warranted against defects in materials and workmanship for
a period of three years from the date of shipment. Sonic
Imagery Labs will, at our discretion, repair or replace the product
under this warranty only if factory inspection reveals evidence of such
defects. Products must be returned to Sonic Imagery Labs in
original packaging materials for inspection, shipped
prepaid. This warranty is non-transferrable, and no other
warranty is expressed or implied.
Your order will ship when all the items in it are available. We do not ship partial orders. Please note the lead time associated with each item if indicated on our website. This is our best estimate, not a guarantee.
Orders ship in the order they are received. We do not expedite orders. We ship in-stock items usually the next day or two, but do not guarantee they will ship immediately. Orders must be paid in full, in advance. Your credit card will be charged when you place the order, not when the order ships.
Please do not place an order if you do not accept our terms.
If you have a problem:
TO HAVE YOUR UNIT REPAIRED:
1. Call or email us for a Return Authorization number.
Just do those 5 things, and repairs made in warranty will cost you only the one way freight fee. We will prepay the return freight. Out of warranty items will be quoted via email or phone.
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© 2023 Sonic Imagery Labs
Created by Sonic Imagery Labs
PO Box 20494, Castro Valley, California, 94546
voice: 510-728-1146 fax: 510-727-1492